Overview
Use the Email Settings page to:- Set the “From” email address your assistant uses to send messages
- Customize the email footer/signature to match your brand
These settings affect all outgoing emails sent by your assistant, including follow-ups and new lead responses.
Use Your Own Domain (Plus Plan)
If you’re on the Plus plan, you can send emails from your own domain using Microsoft, Google, or Apple/iCloud.How to set it up:
- Create a new, dedicated email address in your email provider (e.g.
assistant@yourdomain.com). - Email us at contact@heylibby.ai with that address.
- We’ll handle the initial setup and send you the final steps.
Do not use an address you plan to respond to manually. This may interfere with your assistant’s ability to reply to leads.
Setup takes about 5 minutes once you’ve created the email account.
Email Signature
Customize the footer that appears at the bottom of every email your assistant sends. You can include:- Text and hyperlinks
- Images or logos
- Rich formatting (e.g., bold, italics, lists)
We recommend including your assistant’s chat link and phone number to give customers multiple ways to follow up.
This signature applies to all assistant emails automatically—no need to update it per message.